We cannot tell you more about trust than some of
our customers who have used the service. Our customers have provided genuine testimonials
which are available to be read on our website by clicking here. We are also
proud members of BIFFA UK (the British International Freight Forwarders
Association).
The best advice we can give is to leave plenty of time to prepare correctly. The most common mistake made by clients when planning their shipment is to leave it too late.
We advise that you should begin to plan your shipment a minimum of two to three weeks before you would like us to send your goods.
The best advice we can give is to leave plenty of
time to prepare correctly. The most common mistake made by clients when
planning their shipment is to leave it too late.
We advise that you should begin to plan your
shipment a minimum of two to three weeks before you would like us to send your
goods.
For electrical items such as televisions, sound systems and kitchen appliances, please use the original boxes including the inner protections where possible.If you are packing your goods into a suitcase, please ensure that it is locked and labeled properly. We can also assist to do this for you at a charge.
Notice: We will not collect items if they are not suitably packed or if a single item is above the maximum weight of 40 kilograms
The transit time for your shipment can vary greatly
depending on the time it is picked up from our yard.
As a guideline, air freight shipments usually take around one week to arrive at
the destination airport .
Sea freight shipments take approximately Six to Eight weeks from when the
container is collected from our warehouse and depending on the sea freight transportation
company.
We provide more accurate transit time details when we have specific information
relating to your shipment/Container from the shipping line transporting your
goods.
The final cost can only be calculated once we know the exact weight and dimensions of each package you are sending.
If the collection is being made by a Tamangwa vehicle we should be able to calculate the cost immediately whilst at your home.
If your goods are being delivered at our warehouse,we will normally be able to provide you with the final cost for your shipment the next working day after collection.
If you have sent your shipment on a door to door
basis all transport charges have been paid for in full in the UK. You
should note that shipments sent on a door to door basis do not include any
duties/taxes/quarantine charges or extra costs imposed by local government
officials.
If you have sent your shipment to arrive at the
port / airport you will be responsible for all charges incurred after the
shipment has arrived at the destination. Typically these costs can include
unloading charges, documentation fees, handling charges, warehouse charges,
quarantine fees, duties or taxes (where applicable) and/or any other related
costs.
These charges must be paid for in full before you
will be able to collect your shipment. They are not included in our
charges, we have no control over them and we have no financial interest in
them.
If the collection is being made by a Tamangwa vehicle we should be able to calculate the cost immediately whilst at your home.
You can pay using the following methods:
If you are dropping your goods to our warehouse, we will normally be able to provide you with the final cost for your shipment the next working day after collection.
You can pay using the following the same methods as outlined above.
